Greg Smith Executive vice president and chief financial officer Building an even bigger, better Boeing We all play a key role in driving productivity and profitable growth design and manufacture that delivers the right capability and efficiencies to our customers at the right price. Winning in the marketplace today and driving strong financial results provides us the resources to continue to invest in our business and is critical to our future. Expectations from our customers and shareholders are high and reflect the significant opportunities ahead. We must continue to exceed their expectations and deliver strong results. How can you help? We all play a role in improving productivity and profitability. Let’s all take personal accountability and responsibility to meet or exceed our objectives and use tools such as Lean+ and first-time quality to reduce waste, and look for opportunities to be more efficient in everything we do. We have made great strides on productivity over the years, but day to day, we continue to have some great opportunities to capture more and that’s exactly what we must do to win. Let’s work together and maintain that focus, which is essential to building an even bigger, stronger, more competitive Boeing—to benefit the future for all of us and those to follow. n PHOTO: BOB FERGUSON/BOEING Frontiers June 2014 07 LEADERSHIP MESSAGE We are off to a great start this year. Our first-quarter financial performance reflects the strength of our order backlog and demand for our products and services, and our continued focus on driving productivity and execution through the entire enterprise. The foundation of this strong performance is an intense focus on execution across the entire business with powerful and effective day-to-day performance metrics such as safety, on-time deliveries, first-time quality and productivity, all of which ultimately drive strong financial results. We all have a role in influencing and driving strong performance and it starts with holding ourselves personally accountable to meet our commitments to our customers, driving productivity in all that we do, and embracing a continuous improvement culture. Striving to improve our work each day will build an even stronger Boeing for tomorrow. This is an exciting and unprecedented time for our company. Our unmatched portfolio of products and services, attractive markets and a strong backlog provide us with a unique opportunity to drive significant value for our customers, employees and investors. However, seizing that opportunity means that we must meet the demands of the intensely competitive, “more for less” market environment in which we operate. Our customers are demanding more capabilities at lower costs, and both our traditional and newly emerging competitors are developing innovative products and aggressively improving productivity to build market share and capture the same opportunity that we see. It is more important than ever for us to compete to win both through innovation, with superior products and services, and through cost-competitive
Frontiers June 2014 Issue
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