E-ENABLED SYSTEM IMPLEMENTATION
To determine an airline’s ability to add e-Enabled capabilities to its operations, it is important to examine the following five areas:
- Strategy Integration: Enterprise business strategy is a vision and method to achieve an important business objective. Effective strategy is appropriate, clearly defined, well communicated, and regularly updated.
- Organization Integration: Organizational integration is a means to streamline the decision-making structure and functions of the business units—reducing cost and increasing value. Knowledge is shared between organizations, contributing to efficient, adaptive, and timely decision making.
- Process Integration: Business process integration is the barometer for value-added work. When business process analysis and improvement activities are guided by strategic principles from the business function leaders, work processes, tasks, and information requirements mesh smoothly.
- Information Integration: Information integration is the use of a smaller set of data, information, and knowledge elements to produce a result of much greater value. A key measure is how efficiently information is reused across business functions, work processes, and technical systems: the less redundancy and rework, the higher the capability.
- Systems Integration: This area focuses on the capability of an airline’s IT team to establish and manage systems. “Systems” refers to the set of information systems, applications, and data that support the enterprise business functions and work processes.
Boeing offers business process lean analysis and design services that facilitate improvement to these five integration areas. These airline capability level (ACL) process modeling reviews may encompass airport ground, schedule planning, flight operations, operations control, facilities, supply chain, logistics, maintenance and engineering, and information technology.